September 18 2008

Included in set up charges:

1. Data Migration
   • Migration of Individual data
   • Other data which can be migrated is extra
   • Migration into the Smart Space MySql database from the following formats
     • SQL compliant databases
     • CSV files
     • Spreadsheet file fomrats (eg .xls)
     • Tab delimited formats
   • Data loss into the new format cannot be guaranteed (old data remains the same)
   • Purging of corrupt or obselete data is not included
2. System Set up
   
   • Set up of relevant modules with default values
   • If in a network, creation of relevant linkages
   • Checking of user inputs for website set up
   • Does not inlcude
     
     • Entry of specific values and text unique to individual trader or club
     • Prices and membership types
     • Descriptions of products, services, contacts or instances and groups thereof
     • Website content
3. Training
   
   • A total of 4 hours face to face or web based training
   • In the case of face to face training, users provide all facilities and access and travel costs if applicable
   • Access to internet based training dependant on user access and compatibility to web based conference and training systems
4. Support
   
   • Intensive support includes 4 hour response time to internet based support and phone help line for immediate assistance
   • Monitoring of system use and feedback to users
   • Intensive support and monitoring lasts for one month
   • Addition of special reports for users when report is not available as standard