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Definitions
Smartspace: All employees of Smart Service Systems and any associated entities
Traders: Any business, sporting club or association or other entity subscribed to the Smartspace web platform
Registrants: Any person registered with Smartspace or any Trader
The individual right to privacy is important to Smartspace. In collecting personal information on clients, we acknowledge that we must state clearly what the parameters of use of that personal information.
This policy sets out clear guidelines to the use of personal information that we will adhere to. The policy applies to all persons who provide personal information to Smartspace and all Traders that use the Smartspace web platform.
Smartspace welcomes any questions, comments or concerns concerning this policy and is mindful of possible breaches of this policy especially in relation to the application of computer technology and the internet. Where possible we will use secure links where personal information is transferred over the internet.
Please contact Smartspace in the first instance so that any complaints or concerns can be dealt with in a way satisfactory to all parties.
The policy covers all persons who register in or with Smartspace or it's associated entities. It also applies to independent businesses who use Smartspace services and who explicitly agree to the terms and conditions of its use. Users who become customers of third parties agree to passing on their personal information to them on the basis of this policy.
Smartspace will collect personal data from registrants in a way that is transparent and lawful. We will make available to any registrant, upon request and given a reasonable time frame, any and all personal information held by us. Smartspace will update and/or amend information found to be inaccurate or remove if requested by the individual.
Information which could be collected includes:
How data may be collected
Data collected from registrants will be used for three purposes:
Administration
Personal data will be used to communicate with managers, staff, officials and members and registrants about their membership and/or subscription as well as programs or modules which they are subscribed to or which they may be involved in.
Personal data will be accessed, amended and otherwise managed for the purpose of adminstration of services, activities or other reasons related to the registration of the person with the Trader.
Statistics
Information of personal nature may be collated for purposes of developing and planning and improving service delivery in the form of new products and services and more effective communications. This will be done without reference to any particular individual and done on an aggregated basis.
Promotion
Data may also be used for notification of new or existing services where Smartspace believes the individual may be interested in and where the individual has not previously unsubscribed.
Opportunity will be given to individuals to unsubscribe at all time
Smart Space will not permit the access or use of any data held by a third party unless express permission is sought and received or where Smart Space is obligated under law to do so. Also:
The Database Manager
Smart Service Systems
14 Edward St
Urangan Q Australia 4655